TERMS AND CONDITIONS
Floss & Gloss Dental
San Antonio, Texas
By accessing, using, browsing, or submitting information through this website ("Website"), you acknowledge that you have read, understood, and AGREE TO BE LEGALLY BOUND by these Terms and Conditions ("Terms").
If you do not agree, DO NOT USE THIS WEBSITE.
1. PRACTICE INFORMATION
Floss & Gloss Dental ("Practice," "we," "us," or "our") is a dental practice operating under the laws of the State of Texas. All dental services are provided only by dentists licensed by the Texas State Board of Dental Examiners. This Website is for general informational purposes only.
2. NO DENTIST–PATIENT RELATIONSHIP
Use of this Website, including but not limited to submitting forms, requesting appointments, sending messages, and receiving automated responses DOES NOT create a dentist–patient relationship. A dentist–patient relationship is established only after: (1) An in-person examination, and (2) Formal acceptance by a licensed dentist of this practice.
3. NO MEDICAL OR DENTAL ADVICE
Nothing on this Website constitutes dental advice, medical advice, diagnosis, or treatment recommendations. You must not rely on Website content to make healthcare decisions. Always consult a licensed dentist in person.
4. NOT FOR EMERGENCIES
This Website is NOT monitored continuously. DO NOT USE THIS WEBSITE FOR EMERGENCIES. If you experience pain, swelling, infection, trauma, bleeding, or a medical emergency, call 911, go to the nearest emergency room, or contact the dental office directly during business hours. We assume NO RESPONSIBILITY for delays in care caused by Website use.
5. APPOINTMENTS & REQUESTS
Submitting an appointment request does not guarantee availability, does not confirm an appointment, and is subject to verification by staff. Appointments are confirmed ONLY after direct confirmation by the office.
6. ELECTRONIC COMMUNICATION & HIPAA DISCLAIMER
While reasonable safeguards are used, electronic communication cannot be guaranteed secure. By using this Website, you acknowledge and agree that electronic submissions may be intercepted, data transmission occurs at your own risk, and Floss & Gloss Dental is not liable for unauthorized access beyond reasonable control. Do not submit sensitive, urgent, or emergency information online.
7. SMS / TEXT MESSAGE CONSENT (TCPA COMPLIANT)
By providing your phone number through this Website, forms, or office communication, you expressly consent to receive appointment reminders, scheduling confirmations, treatment notifications, billing and payment messages, and office communications via SMS, MMS, or automated messaging systems. Message frequency may vary. Message & data rates may apply. Consent is not required to receive treatment. You may opt out at any time by replying STOP.
8. INSURANCE DISCLAIMER
Insurance information on this Website is NOT A GUARANTEE OF PAYMENT. Benefits are estimates only. Verification does not guarantee coverage. Insurance companies determine reimbursement, not the Practice. Patients are fully responsible for all charges not paid by insurance.
9. PAYMENTS, ONLINE PAYMENTS & FINANCIAL RESPONSIBILITY
By receiving services, you agree that you are financially responsible for all services rendered, payment is due at time of service unless otherwise agreed in writing, and online payments are final once processed. Initiating a chargeback without first contacting the office constitutes a breach of these Terms. You agree to reimburse all fees, penalties, and collection costs incurred. We reserve the right to charge fees for no-shows and late cancellations as permitted by Texas law.
10. COLLECTIONS & NON-PAYMENT
Unpaid balances may be sent to collections or reported as permitted by law. You agree to pay all collection costs, including attorney fees and court costs where allowed.
11. INTELLECTUAL PROPERTY
All Website content is protected by U.S. copyright and trademark laws. You may not copy or reproduce content, use logos or branding, republish material, or scrape or automate data extraction. Unauthorized use may result in legal action.
12. THIRD-PARTY LINKS
We are not responsible for third-party websites, external privacy practices, or content accuracy or security. Use of third-party links is at your own risk.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by Texas law, Floss & Gloss Dental shall not be liable for direct or indirect damages, incidental or consequential damages, loss of data or profits, or injuries related to Website reliance. Your sole remedy is discontinuing Website use.
14. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Floss & Gloss Dental from all claims arising from your Website use, false information submitted, or violation of these Terms.
15. ARBITRATION & VENUE
At our sole discretion, disputes may be resolved by binding arbitration. If litigation is permitted, venue shall be exclusively in Bexar County, Texas. Texas law governs all matters.
16. MODIFICATIONS
We may update these Terms at any time without notice. Continued use of the Website constitutes acceptance of all changes.
17. SEVERABILITY
If any provision is found unenforceable, remaining provisions remain in full effect.
Contact Us
If you have questions about these Terms and Conditions or need clarification, please contact us:
Floss & Gloss
12107 Culebra Rd, Suite 106
Antonio, TX 78253
United States
Phone: +1 (210) 210-0106
Email: privacy@flossandglosssa.com